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Privacy Policy

Venbeck Privacy Policy

Venbeck (registration number 1992/019624/23) (“Venbeck”, “we”, “us”, “our”) is committed to compliance with the Protection of Personal Information Act, No. 4 of 2013 (“POPIA”).

Personal Information

Personal Information means information relating to an identifiable, living, natural person, including financial information, identifying numbers, email addresses, physical addresses, telephone numbers, location information, online identifiers, or any other particular assignment to the person.

Data Subjects

This refers to each director, member, shareholder or partner of a customer who is a natural person.

What We Collect and Why

When you apply for a credit account, place an order, or interact with us (whether as a credit or cash customer), we collect and process Personal Information for the purposes of verifying your identity, assessing creditworthiness, opening and managing your account, processing orders, and providing goods and services.

Your Consent

By completing our customer application form or placing an order, you consent to Venbeck:

  • Performing credit searches on your record (and that of your directors/members) with registered credit bureaus.
  • Recording the existence of your account with any credit bureau.
  • Recording and transmitting details of your account performance to credit bureaus and our credit insurers.
  • Collecting, processing and storing your Personal Information for the opening and ongoing management of your customer account.

You also confirm that you have obtained the necessary consent from your own Data Subjects for this processing and that all Personal Information you supply is accurate, up-to-date and complete.

How We Protect Your Information

We undertake to act in accordance with POPIA, limit processing to the purposes set out above, keep your Personal Information confidential and stored securely, take reasonable steps to identify and guard against risks, and notify you in the event of a security breach.

We will not disclose your Personal Information unless legally or contractually required, or for our legitimate business purposes.

Your Rights

You have the right to access, correct or delete your Personal Information. You may also lodge a complaint with the Information Regulator if you believe your rights have been breached.

Information Regulator contact details:
Telephone: 012 406 4818
Address: 33 Hoofd Street, Forum II, 3rd Floor, Braampark, Johannesburg, 2001
Email: complaints.IR@justice.gov.za or inforeg@justice.gov.za

Changes to this Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

Contact Us

Venbeck
Lushof 245, CNR R71 & Tzaneen Station Road, Tzaneen, Limpopo, 0850
PO Box 1614, Tzaneen, 0850
Phone: +27 15 308 0000
Email: info@venbeck.co.za